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Amy Castro, MA, CSP

Amy Castro is a leadership and team development expert, speaker, and author. She has a B.A. in Journalism from George Washington University and an M.A. in Communication from University of Northern Colorado. Amy is also a Certified Speaking Professional, the highest earned designation conferred by the National Speakers Association on only 17% of members worldwide. Amy is an Air Force veteran and served as a captain in the public affairs field. After leaving the Air Force, she started her training company, Triad Communication, LLC in 1994. Her books include “Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done” and “The Secrets of Effective Leadership.”

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About this course

Making the Most of Your Communication

Communication skills are critical to success in all aspects of our lives- from our personal lives to our professional lives. Learn the basics of effective communication by honing your skills in the three most critical communication areas: Word Choice, Nonverbal Communication, and Listening. 

CRUCIAL COMMUNICATION SKILLS: Effective word choice,  nonverbal communication, and active listening

In this program, you will learn the critical communication skills needed to be successful in life, including: 

  • Assertive word choices that get results 
  • Sending the “right” nonverbal messages
  • Controlling emotions in interactions
  • Effective listening techniques. 

Register now! 

Think you'd like to build MORE communication skills thank just these three. Save $$$ when you purchase our five-course package, "Critical Communication Skills for Business Professionals." This package includes the Critical Communication Skills Course above, as well as four additional courses:

  • Managing Conflict
  • Coaching Employees
  • Making Meetings Work
  • Motivating Employees

Critical Communication Skills for Business Professionals is a fast paced and engaging course made up of content that includes:

  • One-on-One video training with leadership communication expert, speaker, and author Amy Castro, MA, CSP.
  • Participant handouts, downloads, and assignments
  • Self-assessments and quizzes
  • Key templates and worksheets for implementing skills learned
  • References for additional outside resources

For more information, CLICK HERE!

 Have more than 3 people from your organization who need training? Additional discounts are available. Contact us now for more information!

Want a private, custom program just for your employees?  Contact us for more info and pricing. 


About the Facilitator

Amy Castro, MA, CSP, President, Innovative Communication & Training Solutions 

Amy Castro is a recognized Performance Communication expert, speaker, author, and blogger. She holds a Bachelor’s Degree in Journalism from the George Washington University and a Master’s Degree in Communication Studies/Human Communication Theory from the University of Northern Colorado. Amy has also earned the prestigious “Certified Speaking Professional” (CSP) status conferred by the National Speakers Association. The CSP status is the highest earned designation in the National Speakers Association with fewer than 12 percent of members worldwide earning this status.  

Amy is a proud Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded Innovative Communication & Training Solutions, which celebrated its 20-year anniversary in 2014. Amy is a board member of the Houston chapter of the National Speakers Association, a Professional Member of the National Speakers Association, member of the Association for Talent Development, and a member of both the American Communication Association and National Communication Association. She also served as an adjunct faculty member at San Jacinto College for more than 10 years, teaching public speaking and business/professional speaking. Amy is the author of the books Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done, The Secrets of Effective Leadership Communication, and the 30-day video training program, Communication Skills for Career Success

Amy uses her down-to-earth style, REAL stories, humor, and fun to create her customized and engaging programs for her government clients focused on Performance Communication: Assertive Communication that is Positive, Purposeful, and Practical. Her goal is for participants to leave her sessions ready to easily put new communication skills to use immediately. 

Amy has served a variety of government, corporate, and healthcare clients, including Texas Children's Hospital, Lockheed Martin, NASA Johnson Space Center, Texas State Comptroller of Public Accounts, and SAIC, as well as more than 25 cities and counties in the State of Texas. To see a full client list and to read what clients have to say, visit her website at