Your Guide

F044a3fd 2013 4691 b762 e1eb77263041 m6a2297cb

Amy Castro, MA, CSP

Amy Castro is a leadership and team development expert, speaker, and author. She has a B.A. in Journalism from George Washington University and an M.A. in Communication from University of Northern Colorado. Amy is also a Certified Speaking Professional, the highest earned designation conferred by the National Speakers Association on only 17% of members worldwide. Amy is an Air Force veteran and served as a captain in the public affairs field. After leaving the Air Force, she started her training company, Triad Communication, LLC in 1994. Her books include “Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done” and “The Secrets of Effective Leadership.”

Questions? Comments? Email me!

About this course

Making Meetings Work!

In this program, you will learn: 

  • The negative impact of too many meetings and ineffective meetings on employee morale and productivity
  • Key steps for determining when to hold a meeting, who to invite, and the pre-meeting work that must be done to ensure meeting success. 
  • How to use a template for an effective meeting agenda 
  • Tips and techniques for keeping meetings on track
  • The importance of conducting post-meeting follow up to ensure assigned tasks are completed and agreements are upheld


Think you'd like to build MORE communication skills thank just these three. Save  $$$ when you purchase our five-course package, "Critical Communication Skills for Business Professionals." This package includes the Making Meetings Work Course above, as well as four additional courses:

Managing Conflict

Coaching Employees

Making Meetings Work

Motivating Employees

Critical Communication Skills for Business Professionals is a fast paced and engaging course made up of content that includes:

One-on-One video training with leadership communication expert, speaker, and author Amy Castro, MA, CSP.

Participant handouts, downloads, and assignments

Self-assessments and quizzes

Key templates and worksheets for implementing skills learned

References for additional outside resources

For more information, CLICK HERE!

 Have more than 3 people from your organization who need training? Additional discounts are available. Contact us now for more information!

Want a private, custom program just for your employees?  Contact us for more info and pricing. 

About the Facilitator

Amy Castro, MA, CSP, President, Innovative Communication & Training Solutions 

Amy Castro is a recognized Performance Communication expert, speaker, author, and blogger. She holds a Bachelor’s Degree in Journalism from the George Washington University and a Master’s Degree in Communication Studies/Human Communication Theory from the University of Northern Colorado. Amy has also earned the prestigious “Certified Speaking Professional” (CSP) status conferred by the National Speakers Association. The CSP status is the highest earned designation in the National Speakers Association with fewer than 12 percent of members worldwide earning this status.  

Amy is a proud Air Force veteran, having served as a captain in the public affairs career field. After leaving the Air Force, she founded Innovative Communication & Training Solutions, which celebrated its 20-year anniversary in 2014. Amy is a board member of the Houston chapter of the National Speakers Association, a Professional Member of the National Speakers Association, member of the Association for Talent Development, and a member of both the American Communication Association and National Communication Association. She also served as an adjunct faculty member at San Jacinto College for more than 10 years, teaching public speaking and business/professional speaking. Amy is the author of the books Practical Communication: 25 Tips, Tools, and Techniques for Getting Along and Getting Things Done, The Secrets of Effective Leadership Communication, and the 30-day video training program, Communication Skills for Career Success

Amy uses her down-to-earth style, REAL stories, humor, and fun to create her customized and engaging programs for her government clients focused on Performance Communication: Assertive Communication that is Positive, Purposeful, and Practical. Her goal is for participants to leave her sessions ready to easily put new communication skills to use immediately. 

Amy has served a variety of government, corporate, and healthcare clients, including Texas Children's Hospital, Lockheed Martin, NASA Johnson Space Center, Texas State Comptroller of Public Accounts, and SAIC, as well as more than 25 cities and counties in the State of Texas. To see a full client list and to read what clients have to say, visit her website at