About this Course
Why Essentials of Online Community Management is for YOU:
- For community managers (full or part-time) and the senior executives who oversee online community initiatives.
- With five 30 minute lessons, you can complete the course in a week, a month, or cram it all into one day.
- You don’t have to wait for a live course to start. The video lessons are available on-demand.
- You don’t need a deep dive into the finer points community management. We cover the important stuff you need to know, with no fluff or BS.
- Each session comes with a free sample document, template or plan that you can adapt for use at your organization.
- Your tuition includes personal attention from two leading voices in social media and online communities.
- Setting Strategy
- Going Live
- Sustaining Engagement
- Managing Risk
- ROI & Reporting