Why Essentials of Online Community Management is for YOU:

• For community managers (full or part-time) and the senior executives who oversee online community initiatives.
• With five 30 minute lessons, you can complete the course in a week, a month, or cram it all into one day.
• You don’t have  to wait for a live course to start. The video lessons are available on-demand.
• You don’t need a deep dive into the finer points community management. We cover the important stuff you need to know, with no fluff or BS.
• Each session comes with a free sample document, template or plan that you can adapt for use at your organization.
• Your tuition includes personal attention from two leading voices in social media and online communities.

Curriculum:

• Setting Strategy
• Going Live
• Sustaining Engagement
• Managing Risk
• ROI & Reporting

Instructors:

• Maddie Grant, CAE of SocialFish and WorkXO
• Ben Martin, CAE of Online Community Results