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Jean L. Eaton

Jean L. Eaton, Your Practical Privacy Coach and Practice Management Mentor with Information Managers Ltd. Jean helps primary care practice managers and health care providers properly manage the risk of a privacy breach, stay out of jail, avoid fines AND keep an efficient practice! Jean is constructively obsessive about privacy. She helps independent healthcare practices and businesses with practice administration, privacy awareness, privacy breach management, and legislated regulation compliance in Canada.

Questions? Comments? Email me!

About this course

Practical Privacy Officer Strategies

Most privacy officers also have other roles-as a clinic manager, healthcare provider, computer network technician, or business owner—and experience overwhelm when trying to balance these responsibilities each and every day.

But that's not the end of the problem. It actually gets worse!

You are missing the systems to monitor routine tasks that will protect privacy and alert you to potential problems before they become privacy and security incidents.

Bottom Line: If you are spinning your wheels trying to figure out how to get started, it will cost you time, money, and frustration!

Which means you never get around to implementing a robust privacy management program.

If you are a privacy officer in a healthcare practice who needs practical privacy management strategies to protect your patients and your healthcare business but can't figure out how to get started, here's the solution you've been looking for.

Introducing “Practical Privacy Officer Strategies!”

5 Training Modules

5 Modules each with live 1 hour on-line training with Jean (and the replays, too!)

Module 1 – Privacy Management Program and the Role of Privacy Officer

Module 2 – Privacy Awareness Program

Module 3 – 4 Steps to Prevent Privacy Breach Pain – Privacy Breach Management Plan

Module 4 – PIA / Vendor Management / Contract Management

Module 5 – Access and Disclosure Primer

Module 1 - Privacy Management Program and the Role of a Privacy Officer

  • Benefits of privacy program
  • Privacy Officer roles and responsibilities
  • Privacy legislation framework
  • Privacy Management Program

Module 2 - Privacy Awareness

  • The need for privacy awareness training
  • Policies, procedures checklist
  • Privacy awareness training strategies
  • Privacy officer roles in privacy awareness training

Module 3 - Privacy Breach Management Plan

  • Privacy breach management policies procedures
  • Sanctions policies and procedures
  • Steps to manage a privacy breach
  • Documenting a privacy breach
  • Mandatory privacy breach notification requirements under the HIA and PIPA

Module 4: PIA / Vendor Management / Contract Management

  • Practical Privacy Review
  • Privacy Impact Assessment
  • Information Management Agreement
  • Information Sharing Agreement
  • Successor Custodian

Module 5 - Access and Disclosure Primer

  • Overview of access and disclosure of health information best practices.

Become A Confident Privacy Officer!

  • Identify privacy compliance issues for the business.
  • Ensure privacy and security policies and procedures are developed and keep them up to date.
  • Ensure that everyone working at your clinic and your vendors are aware of their privacy obligations.
  • Monitor your clinic's ongoing compliance with privacy legislation like the Health Information Act (HIA) in Alberta.
  • Provide advice and interpretation of related legislation for the business.
  • Respond to requests for access and corrections to personal information.
  • Ensure the security and protection of personal information in the custody or control of the business.
  • Act as the primary point of privacy and access contact for staff, patients, vendors, regulators and other stakeholders.

Course Dates

The Live Training Videos (12 noon MT)

  • Thursday June 3, 2021
  • Tuesday June 8, 2021
  • Thursday June 10, 2021
  • Monday June 14, 2021
  • Thursday June 17, 2021